At Alexander’s Markets, delivering customer satisfaction is our family’s primary goal. Alexander’s has a policy to consider refunds, returns, or exchanges if needed.

Any refund, return, or exchange requires a receipt / proof of purchase, the return of the item in its original packaging, valid ID, and must take place within 7 days of purchase (3 days for perishable items).

• Alcohol items are non-returnable.
• Clearance items are non-returnable.
• Opened or damaged items do not qualify for return.
• We cannot accept returns for items that were purchased to test or evaluate that ultimately didn’t suit your taste.
• Gift cards are non-returnable.
• Custom cakes decorating or flower arrangements that have been accepted cannot be returned.
• All gift or apparel items must be unworn with all tags and packaging in order to qualify for return.
• Returns of purchases made through government programs like WIC are subject to government rules and regulations.
• An Alexander’s manager must approve any return or refund.
• Alexander’s at its own discretion reserves the right to deny, modify, or revise return or refund requests under this policy at any time.